We Turn Complexity of Insurance into High-Performing Digital Solutions

Technology is Redefining how Insurance Businesses Operate, Scale, and Compete. Don’t fall behind

Cooperating Ecosystem as the Key

Insurance may look conservative at first glance. In reality, it runs one of the most complex IT environments in financial services. Legacy core systems, strict regulation, long-term products, and high operational risk – all must coexist in a single connected ecosystem.

A Digital-first Approach is Needed

At the same time, insurers face growing external pressure. Macroeconomic volatility, regulatory change, climate-related claims, and increasing ecosystem dependencies are raising expectations across the board. Customers expect fast, digital-first services that work seamlessly across channels – especially in moments that matter.

End-to-End Technology Becomes the Strategy

Responding to this reality takes more than isolated digital initiatives. Technology must work end-to-end. Core systems, integrations, data platforms, cloud, and AI have to function as one resilient, scalable foundation.

Claims Are the Ultimate Trust Test

Insurers are not transforming to follow trends. They are transforming to remain reliable when it matters most – during claims, incidents, and life events, when technology becomes a core part of trust.

Gartner recognized Trask as a leading global provider of IT services across the banking, investment, and insurance sectors.

We Cover You
Across All Key Areas

AI Innovation
& Agentic Solutions

Many AI initiatives stay at the experimental stage because they are not embedded into real processes or enterprise IT environments. Trask delivers production-ready AI solutions that integrate into existing systems and workflows. This reduces manual workload, accelerates processing, and brings measurable improvements in efficiency and customer experience.

Process Automation
& Digitalization

Manual and fragmented processes increase cost, error rates and cycle times, especially in claims, onboarding and policy servicing. Trask automates insurance processes end-to-end using AI Agents, integration, data, and BPM. The result is faster processing, stronger compliance, and more capacity for higher-value work.

Digital Channels
& Customer Portals

Legacy constraints often limit real-time digital experiences. Trask enables customer and partner portals that work seamlessly across channels, support self-service and personalization, and allow new digital business models to emerge. All of this remains tightly integrated with core systems and operations.

Systems & Application Integration

Fragmented core systems, batch-based processing and point-to-point integrations slow down innovation and increase operational risk. Trask builds resilient integration backbones that connect core systems, partners, brokers, reinsurers and digital channels. This enables real-time services on top of legacy cores, shortens time to market and reduces risk without disrupting business continuity.

Data Foundations
& Analytics

When data is scattered across systems and difficult to trust, insurers struggle to make timely decisions, meet regulatory requirements or scale analytics and AI. Trask designs modern data foundations with governance, quality and real-time access. Data becomes a reliable asset for underwriting, claims, reporting and AI-driven decision-making.

Security

Business teams need speed and flexibility. Insurers also need governance, security and architectural discipline. Trask creates platforms, reusable assets and clear architectural principles that improve collaboration between IT and business while keeping control and long-term sustainability. Together, these capabilities form a foundation that allows insurers to modernize, scale and evolve without losing control, resilience or trust.

Faster, Safer, and more Agile Digital Environment at Vienna Insurance Group

Vienna Insurance Group, headquartered in Vienna and a top-tier insurance company in the CEE region, recognized the need for rapid changes to its internal environment to meet today's customer demands. The primary goals were to enhance agility and ensure smoother system integration.

3x Conversion Boost: How Moneta Bank Achieved Real-Time Customer Engagement

Moneta Bank (formerly GE Money Bank) transformed its marketing approach by replacing delayed, IT-dependent campaign execution with real-time customer engagement. Leveraging AWS Managed Kafka and Flink, the bank now delivers personalized offers instantly – improving responsiveness and customer interactions, with just 7 seconds from transaction to customer notification.

From Vision to a Next-Gen App: How J&T Bank Rebooted Its Digital Channels in Just Months

J&T Bank had a clear ambition: to launch new digital channels that matched its forward-looking strategy and high standards of client service. However, the existing technology stack made it difficult to turn that vision into reality at the required pace. We delivered 15+ core banking system integrations, reduced latency from 350 ms to 80 ms, and prepared the ecosystem to process 2M+ messages per day.

See How We Digitalized Accident Reporting with the Bouračka Web App

We transformed accident reporting into a fast, fully digital process – reducing stress for users when it matters most and streamlining claims for insurers. Today, over 20% of records are processed online; the project launched within 3 months, and the form can be completed in under 18 minutes.

Long-Term
Partnerships
End-to-End Delivery
& Ownership
Over 30 Years
of Deep Industry Expertise
Choosing Technologies
on Suitability
What are you looking for?

With our Projects, Top Industry Leaders Can Confirm

Insurance

We have built an all-new integration and digital business platform for the new generation of digital channels. The platform enables real-time process execution with instant results displayed to clients even when underlying legacy systems process data in D-1 jobs. Clients are able to service themselves in new digital channels in fully automated and real-time processes, while the company still runs on legacy, batch-operated core systems.

Insurance

Businessowners can view structured reports across all business production, including data on the fulfillment of performance plans or targets. This is a project of consolidation, centralization, and especially automation of reporting, which moves the company to a higher level of digitization. As part of the implementation of the Moje Peníze project, which is planned for 2 or more years, we deal with the complete delivery with the client, when we define the scope together, then we carry out the analysis and the development itself.

Insurance

A responsive application, based on modern design and new features, aimed at increasing conversion rates and boosting property insurance sales. An educational walkthrough was utilized to enhance product understanding. In collaboration with our renowned design agency, we have implemented a new web calculator for property insurance. Additionally, analytical tools have been implemented to gain better insights into the customer process flow and sales boost.

As we look towards the future, we understand the great opportunities in the online world. In order to pursue them, it's simply not enough to be prepared internally or externally, particularly in the link between the internal environment of the insurance company and the world outside.

In addition to integration technologies, the collaboration with Trask gives us an actionable basis for reflecting on exactly which technologies make sense for which business needs in terms of their cost and future potential.

Eva Poláchová
Member of the Board of Directors,
Kooperativa, Vienna Insurance Group

Let´s Improve Your Business Together

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