Case studies: We supported adoption of MS Power Platform in ČSOB bank including training in its proper usage
ČSOB, like most organizations on a path to digital, wanted to take advantage of the broad range of opportunities offered by low-code platforms. In the first phase, the bank decided to adopt Microsoft’s Power Platform, which it started implementing in 2021. However, for its successful launch and operation, it was crucial to approach the technology in the right way from the perspective of IT governance and to support it with awareness and education initiatives within the organization.
Initially, ČSOB lacked a specialist team with sufficient knowledge and experience in this area. Therefore, the bank approached Trask, which conducted basic mentoring in IT governance and helped identify local needs for its proper adoption. ČSOB shares its tenant with its parent KBC and it was therefore necessary to strike the right balance between group-wide global governance and the local implementation.
First Power Platform solution in 10 weeks
After establishing governance principles, the next step was to raise awareness of the platform among business users and to identify areas that could be effectively digitized using this approach. At the same time, we provided mentoring to the emerging team and the capacity of our specialists for regular consultations during their training. This included not only traditional training, but also tutoring in solving specific issues and challenges.
Within a few months, ČSOB deployed the first complex applications developed by the Trask team. At the same time, the first internal solutions started to emerge under our guidance. Meanwhile, the training was extended to other units within the bank. In the following weeks we trained more than 50 bank users in the basics of working with this low-code platform. The result was the bank’s own strong and self-sustaining MS Power Platform team while the entire organization was instructed on low-code usage.
New ways to create applications without the risk of shadow IT
Proper IT governance of low-code platforms is key for their smooth and efficient operation, preventing the emergence of shadow IT and data leakage incidents. Similarly, training in low-code platforms usage is an integral part of their introduction in the organization, as it democratizes solution development beyond the IT. By taking both these key steps, ČSOB can now safely and efficiently use the MS Power Platform, which Gartner describes as the leader in low-code platforms, to digitize internal agendas.
Read more insights
What are the specifics of instant payment testing?
Does instant payment testing have its specifics? Absolutely. Factors such as time, connection to new clearing, full availability, and high performance enter the testing process. Therefore, it is good to consider all these factors when designing your test concepts and scenarios. Which scenarios should not be missing in your testing strategy?
Salesforce is the BMW of CRM systems. It may be a little more expensive, but partners like Trask will show you the factors that make it worth it.
Salesforce is the most important player in the CRM (Customer Relationship Management) market, but it is also perceived as a product with a higher price tag. Indeed, it’s true that you need to invest more money in its acquisition than into competing products. Even the cheapest option starts at $25 per user per month, which is five to ten dollars more than the others. And Salesforce’s unlimited option costs many times more - $300 per user per month.
Trask, a digital solutions leader in financial services, is expanding in the United States and Canada
Trask, a leading European digital solutions integrator, is pleased to announce its expanded entry into the North American market. Trask is headquartered in Prague, Czech Republic, with locations across the UKI and Europe, and is one of the fastest-growing technology consultancies in the region.