Trask AI Agents

Built and Deployed Around Your Processes

Automate complex workflows

Let agents handle repetitive work so your teams can focus on higher-value tasks.

Accelerate decision-making

Move faster with AI agents that reduce delays and keep work flowing.

Improve customer and employee experiences

Deliver faster, smoother interactions across every touchpoint.

Drive efficiency, consistency, and intelligence across your business

Scale operations with greater control, better quality, and less manual effort.

Gartner has recognized Trask as a strong example of practical AI delivery. Turn AI into measurable business results.

Trends adopted

01 Event stream

We build Confluent and Apache Kafka clusters including the entire ecosystem. We consult the architecture of event streams and provide training and methodology.

Apache Kafka, Confluent Kafka

Schema registries, Kafka Connect, KSQL

Event-driven integration and design patterns

Event Mining

Streaming integration

Meet Trask´s Event Streaming Suite and get zero license accelerators for Apache Kafka and Flink.

02 Integration Microservices and ESB

We introduce an integration layer and develop integration services and microservices in both classic and containerized environments.

Microservices built on Apache Camel, WSO2 Enterprise Integrator, IBM App Connect Enterprise, and Metada technologies

Container support - RedHat OpenShift, Kubernetes, Azure Kubernetes Services

Performance, availability, and less vulnerability to errors

03 API management

We deliver API Management and API GW and introduce corresponding development processes. We open companies to the world and help them to use available APIs.

WSO2 API Manager, Kong GW

Micro gateway deployment and hybrid integration

Secure way to expose APIs outside the company

Excellent complement to the ESB backbone, where it simplifies many common tasks

Complete Trask PSD2 controller solution

04 Analytics and logging

We build analytics for reporting, central logging, operational supervision, and business monitoring. We implement central logging including log transfer.

OpenSearch, ELK (Elasticsearch, Logstash, Kibana, FileBeat, FluentBit, FluentD), Azure analytics

Business and regulatory reporting (PSD2)

The interconnection of event systems and analytics platforms

Central logging

Audit

05 Distributed storage grid

We build shared storage with persistence and solve the fundamental integration problems of context preservation in asynchronous communication, token cache, and API Management, or by implementing random(direct) data access over Kafka.

Redis, Apache Hazelcast, Apache Ignite

Running in high availability across on-premise container clusters

Performance tuning of GW APIs and reduced vulnerability to bugs

Support for event stream integration

06 API Economy and Open Banking

We help you with creating value and generating new revenue from digital ecosystems through Open APIs. We build new solutions, expose APIs, connect to new partners, and aggregate data sources. We help you monetize your assets and get your services into new business moments for your customers.

Do you have any question?

Our perception of integration

Our approach to integration encompasses all current approaches and technologies:

API management (API gateway, Developer portal, analytics), event streams (Kafka, streaming integration), hybrid integration (on-premise and cloud), ESB, messaging, and batch integration.

Integration is no longer the property of one department, but instead is an element of concern across and between companies. Integration is expected to be easily adaptable and understandable, secure, simple, reliable, and reusable.

Other important elements are supported for agile integration and containerization. This is achieved by among other things, self-service elements with adjustable permissions to individual teams, distributed deployment, and micro gateway adapting to the application lifecycle.

Integration solutions

For most of our clients we are a long-term strategic partner in the field of integration

Banking

We have been a partner of ČSOB in the field of system integration for 20 years. We help with the development of the entire integration from an architectural and technical point of view. We came up with new inspiring topics such as event streaming, central logging, and API Management to modernize and further improve this competence.

Banking

We were the first to deliver API Management to a Czech bank that was also the first bank in the Czech Republic to start to use it. We used a modern integration platform based on WSO2 technologies and subsequently delivered a complete PSD2 solution. Then we added central logging on the ELK platform. More recently, we have been delivering enterprise integration primarily involving event stream integration platforms for the new digital channels program.

Banking

We built an integration based on ESB and microservices. Trask provides experts in the form of team leasing to cover the complete integration lifecycle (architecture, analysis, technical design, development, testing, and deployment). We recently created a business-critical project utilizing the event stream – on the platform Kafka and delivered Kong APIM.

How to Succeed at Integration? Download Our New Booklet

Unlock the secrets to successful integration with our comprehensive guide, "Trends in Integration." Discover the latest trends, practical tips, and expert advice on keeping up with the dynamic pace of today’s development.

Get the Integration Booklet

Raiffeisenbank has been cooperating with Trask in the area of application integration for more than 15 years. Technologies have changed over time, but the support and expertise of the integration team remain.

Recently, I have been pleased with the deployment of Apache Flink, which enables us to process large volumes of data in real time efficiently, and with the use of AI in integration testing, where we expect a fundamental increase in efficiency through the automation of scenario creation and the optimization of coverage of critical integration tests.

Thanks to these innovations, we can shorten delivery times while at the same time increasing the quality of our services.

Vladimír Matouš
CIO of Raiffeisenbank

We are the trendsetter with the biggest integration team in central Europe. We have delivered dozens of complete integration platforms, connected hundreds of applications, and created tens of thousands of integration services and APIs.

Explore our insights

Read Key
Insights

3x Conversion Boost: How Moneta Bank Achieved Real-Time Customer Engagement

Leveraging AWS Managed Kafka and Flink, the bank now delivers personalized offers instantly, improving responsiveness and enhancing customer interactions.

From Vision to a Next-Gen App: How J&T Bank Rebooted Its Digital Channels in Just Months

J&T Bank had a clear ambition: to launch new digital channels that matched its forward-looking strategy and high standards of client service. However, the existing technology stack made it difficult to turn that vision into reality at the required pace.

Streams of Events are Changing the Integration Paradigm. Companies Need their Systems to run Without Glitches.

Companies today often need their data to be constantly in motion to ensure quality of service and smooth running of online applications.

Which trends stand out in Integration? Martin Citron, Integration Services Leader, gives some answers.

Integration is a topic that can be elusive to grasp fully. However, companies have an inkling that they will need it, or at least that it is essential to pay attention to it.

Faster, Safer, and more Agile Digital Environment at Vienna Insurance Group thanks to Trask

Vienna Insurance Group, headquartered in Vienna and one of the largest Austrian insurance groups in Central and Eastern Europe.

How to Keep Track of What’s Happening in Your Cloud

Effective monitoring strategies can provide a comprehensive overview, helping to manage these complex setups easily. How can one gain an overview and monitor a hybrid cloud environment?

Do you have any question?

We are here for you!

Martin Citron

Senior Manager, Integration Services

Let’s connect on LinkedIn
Petr Dlouhý

Delivery & Client Director

Let’s connect on LinkedIn
What are you looking for?

Choose the AI Agents that Fit Your Business

Chargebacks Agent

Modern banks face increasing pressure to resolve payment chargebacks quickly, accurately, and in full compliance with PSD2. Chargebacks Agent transforms manual back office dispute handling into an automated, highly scalable workflow — ensuring fast reimbursement decisions and improved customer experience.

It enables banks to resolve disputes faster and more accurately while reducing back office load. Automated end-to-end handling cuts operational costs, avoids unnecessary payouts, and keeps all resolutions fully compliant and documented. In a real client deployment, we achieved a reduction of average chargeback processing time from 16 hours to only 0.5 hours. This corresponds to roughly a 32x acceleration (a 3200% reduction in processing time).

Fastercase resolution – speeds up dispute processing by replacing manual evaluation with automated decision-making.​

Regulatory compliance – ensures PSD2 deadlines are met through consistent, rule‑based execution and complete auditability.​

Consistent decisions – LLM‑based claim interpretation reduces decision variability.​

High scalability – processes thousands of disputes monthly with minimal operational overhead.​

Web Content Agent

Today’s users expect instant, accurate answers – not endless scrolling. Trask's Web Content AI Agent turns your website into an intelligent assistant that understands natural language, engages visitors conversationally, and delivers precise, relevant answers based on your content. Powered by cutting-edge AI and fully tested on Trask's own website, achieving 97% excellent ratings, this solution is production-ready, multilingual, and easily integrated into any digital ecosystem.

Personalized engagement – context-aware responses that feel natural and relevant.

Cost efficiency – automates routine inquiries and frees up your teams.

Data-driven insights – analytics reveal what your visitors truly seek.

Instant 24/7 support – zero wait time and higher user satisfaction.

Smart Search Agent

In every organization, valuable knowledge is buried across documents, portals, and internal systems. Trask’s Smart Search AI Agent cuts through the noise and delivers fast, trusted answers from internal and public data sources through a natural conversational interface. 

Tested across multiple enterprise environments, Smart Search has achieved 94–98% accuracy and strong user satisfaction. Securely deployed in Trask Cloud, it is ready for production use.

Instant access to information – seconds instead of minutes.

High accuracy – grounded in verified sources and contextual understanding.

Secure & compliant – respects data access rights and privacy rules.

Scalable and adaptable – work across departments and languages.

Regulatory Agent

Legislative and regulatory change is constant, complex, and spread across multiple sources. Manual monitoring takes time and increases the risk of missed obligations or slow responses. Trask’s Legislative Monitoring AI Agent continuously tracks, analyzes, and prioritizes change – turning legal updates into clear, actionable insights for business and compliance teams. 

Designed for regulated industries such as banking, energy, and utilities, the agent supports secure cloud, on-premise, and hybrid deployment. It integrates internal policy documents with external regulatory sources, supports different teams and business units, and scales as your regulatory scope grows.

Faster response – reduces reaction time to new regulations from weeks to days.

Clear prioritization – distinguishes high-impact legislative changes from minor updates based on business relevance.

Reduced compliance risk – minimizes the chance of missed obligations, regulatory penalties, or late implementation.

Seamless integration – delivers outputs through dashboards, reports, email, and Microsoft Teams.

Contract Extraction Agent

Critical business information is often buried in thousands of contracts – scanned, unstructured, and processed manually. Trask’s Contract Extraction AI Agent automates the end-to-end extraction of key contract data, including attachments and updates, and converts it into reliable, machine-readable outputs ready for downstream systems. 

Designed for large-scale contract archives in banking and financial services, the solution delivers structured JSON outputs ready for system integration – improving efficiency and supporting digital transformation at scale.

High-quality data – reduces human errors and ensures standardized outputs.

Faster processing – automates time-consuming manual contract reviews.

Scalable & modular – delivered as PoC, MVP with integrations, or MVP with a user interface.

Secure & compliant – runs in the EU cloud region with enterprise-grade security.

SOCaaS Suite

In our view, a modern SOC (Security Operations Center) is not just a monitoring service but a comprehensive bundle of services that includes both offensive and defensive elements. There should be a continuous lifecycle for strong cyber defense, and we have answers for every aspect of this complex topic. You can benefit from an enhanced cybersecurity posture, cost-effective solutions, and compliance with regulatory requirements.

Our services include:

Security Posture Scanning

Red Teaming / Penetration Testing

Security Monitoring

Incident Response & Lessons Learned

Recovery

Penetration Testing as a Service

You can't fix what you don’t know is broken. Our approach provides a comprehensive overview through a penetration testing platform built on OWASP standards and the expertise of our ethical hackers.  

With our service, you will receive a detailed overview of your security status, enabling you to make informed decisions about necessary actions. This approach helps mitigate the risk of service breaches, improve processes, and lead to significant cost savings.

Our penetration tests typically include the following activities:

Planning

Reconnaissance

Vulnerability Assessment

Exploitation

Post-Exploitation

Reporting

Remediation

Package for Startups

We are ready to implement our comprehensive Security Package to cover all your security needs in less than 2-3 months. This package eliminates the need for large upfront investments in technology, contributing to significant cost-effectiveness.

With evolving compliance requirements and regulatory standards, our Security Package helps ensure that your organization remains compliant. We help you build the solid security architecture and protect your asset. You can rely on our robust and proactive approach to cybersecurity, employing advanced tools and expertise to detect, analyze, and respond to threats.

Our approach includes:

Guidance and support through cybersecurity regulations

Security architecture consultation and implementation

Penetration testing and vulnerability management

Managed security service operations