Trask AI Agents

Built and Deployed Around Your Processes

Automate complex workflows

Let agents handle repetitive work so your teams can focus on higher-value tasks.

Accelerate decision-making

Move faster with AI agents that reduce delays and keep work flowing.

Improve customer and employee experiences

Deliver faster, smoother interactions across every touchpoint.

Drive efficiency, consistency, and intelligence across your business

Scale operations with greater control, better quality, and less manual effort.

Gartner has recognized Trask as a strong example of practical AI delivery. Turn AI into measurable business results.

Real-world Example

A logistics company deployed AI agents to manage shipment status inquiries across multiple channels. The agents retrieve data from internal systems, generate tailored responses, and escalate only complex cases – reducing pressure on support teams and improving response times without adding headcount.

Choose the AI Agents that Fit Your Business

Chargebacks Agent

Modern banks face increasing pressure to resolve payment chargebacks quickly, accurately, and in full compliance with PSD2. Chargebacks Agent transforms manual back office dispute handling into an automated, highly scalable workflow — ensuring fast reimbursement decisions and improved customer experience.

It enables banks to resolve disputes faster and more accurately while reducing back office load. Automated end-to-end handling cuts operational costs, avoids unnecessary payouts, and keeps all resolutions fully compliant and documented. In a real client deployment, we achieved a reduction of average chargeback processing time from 16 hours to only 0.5 hours. This corresponds to roughly a 32x acceleration (a 3200% reduction in processing time).

Faster case resolution – speeds up dispute processing by replacing manual evaluation with automated decision-making.​

Regulatory compliance – ensures PSD2 deadlines are met through consistent, rule‑based execution and complete auditability.​

Consistent decisions – LLM‑based claim interpretation reduces decision variability.​

High scalability – processes thousands of disputes monthly with minimal operational overhead.​

Web Content Agent

Today’s users expect instant, accurate answers – not endless scrolling. Trask's Web Content AI Agent turns your website into an intelligent assistant that understands natural language, engages visitors conversationally, and delivers precise, relevant answers based on your content. Powered by cutting-edge AI and fully tested on Trask's own website, achieving 97% excellent ratings, this solution is production-ready, multilingual, and easily integrated into any digital ecosystem.

Personalized engagement – context-aware responses that feel natural and relevant.

Cost efficiency – automates routine inquiries and frees up your teams.

Data-driven insights – analytics reveal what your visitors truly seek.

Instant 24/7 support – zero wait time and higher user satisfaction.

Smart Search Agent

In every organization, valuable knowledge is buried across documents, portals, and internal systems. Trask’s Smart Search AI Agent cuts through the noise and delivers fast, trusted answers from internal and public data sources through a natural conversational interface. 

Tested across multiple enterprise environments, Smart Search has achieved 94–98% accuracy and strong user satisfaction. Securely deployed in Trask Cloud, it is ready for production use.

Instant access to information – seconds instead of minutes.

High accuracy – grounded in verified sources and contextual understanding.

Secure & compliant – respects data access rights and privacy rules.

Scalable and adaptable – work across departments and languages.

Regulatory Agent

Legislative and regulatory change is constant, complex, and spread across multiple sources. Manual monitoring takes time and increases the risk of missed obligations or slow responses. Trask’s Legislative Monitoring AI Agent continuously tracks, analyzes, and prioritizes change – turning legal updates into clear, actionable insights for business and compliance teams. 

Designed for regulated industries such as banking, energy, and utilities, the agent supports secure cloud, on-premise, and hybrid deployment. It integrates internal policy documents with external regulatory sources, supports different teams and business units, and scales as your regulatory scope grows.

Faster response – reduces reaction time to new regulations from weeks to days.

Clear prioritization – distinguishes high-impact legislative changes from minor updates based on business relevance.

Reduced compliance risk – minimizes the chance of missed obligations, regulatory penalties, or late implementation.

Seamless integration – delivers outputs through dashboards, reports, email, and Microsoft Teams.

Contract Extraction Agent

Critical business information is often buried in thousands of contracts – scanned, unstructured, and processed manually. Trask’s Contract Extraction AI Agent automates the end-to-end extraction of key contract data, including attachments and updates, and converts it into reliable, machine-readable outputs ready for downstream systems. 

Designed for large-scale contract archives in banking and financial services, the solution delivers structured JSON outputs ready for system integration – improving efficiency and supporting digital transformation at scale.

High-quality data – reduces human errors and ensures standardized outputs.

Faster processing – automates time-consuming manual contract reviews.

Scalable & modular – delivered as PoC, MVP with integrations, or MVP with a user interface.

Secure & compliant – runs in the EU cloud region with enterprise-grade security.

Client Servicing Back-Office Agent

Modern back office teams face high volumes of client requests, complaints, and operational tasks that must be processed quickly and accurately. The Client Servicing BackOffice Agent automates request classification, validation, and decisioning — reducing backlogs, accelerating resolution times, and helping teams stay fully compliant during peak demand.

It boosts service quality, stabilizes SLAs, and helps teams manage peak volumes without extra staff. By automating classification and decisioning, it delivers predictable, compliant, and scalable back‑office operations across the client‑servicing lifecycle.

Faster case handling – cuts processing time from days to minutes.

Lower operational load – automates repetitive back‑office steps.​

Consistent decisions – LLM‑driven evaluation reduces decision variance.​

SLA protection – keeps turnaround times stable during demand spikes.​

Compliance Agent

Streamline compliance and supplier risk evaluation with AI in B2B business. Compliance Agent transforms manual, time-consuming checks into fast, accurate, and scalable processes — ensuring trust and regulatory compliance.  

It delivers a clear risk score, a high-level summary, and even a detailed compliance report for each supplier. This enables faster onboarding, reduces regulatory risk, and improves decision-making — all while saving time and costs.

Automated risk checks – eliminates manual work and speeds up evaluations.​

Verified data sources – uses official registers and sanction lists for accuracy.​​

Consistent decisions – data-driven, objective risk scoring.​​

Scalable solutions – handles hundreds of suppliers quickly ​ and reliably.​​

Smart Anti‑Fraud Agent

Not just financial institutions face increasing exposure to rapidly evolving fraud patterns. Traditional manual defenses are slow, reactive, and unable to keep pace with global threats. Smart AntiFraud AI Agent automates fraud research, rule testing, and scenario generation — enabling proactive, near-realtime threat defense.​

It unifies external threat intelligence, synthetic data, and internal policies into one workflow. It also automates rule validation, reduces manual effort, and stays aligned with the evolving fraud landscape — strengthening internal defenses with scalable, always‑on AI capabilities.

Faster threat response – reduces fraud‑vector integration time from months to hours.​

Continuous protection – provides 24/7 automated monitoring of the global threat landscape.​​

Early loss mitigation – detects emerging fraud patterns earlier in the lifecycle, minimizing financial impact.​​

Standardized data ingestion – Automates and streamlines the ingestion of external fraud intelligence and web data.​​

Claims Agent

The Claim Agent automatically analyzes client‑submitted evidence, verifies policy relevance, estimates damage, and calculates payout amounts, delivering faster, more consistent claim handling and improving customer satisfaction. The agent processes natural language input, allowing clients to submit their request simply by describing the case in text; no forms required.  

It automates complex steps of claim assessment while maintaining full transparency and control. Its modular approach allows insurers to introduce AI gradually, enhance customer satisfaction with faster decisions, and scale effortlessly during seasonal claim peaks.​

Faster settlements – automates key steps, enabling significantly quicker claim payouts.​

Reliable assessment – ensures consistent evaluation of documents, photos, and damage details.​​

Policy compliance – verifies coverage and alignment between policy terms and reported damage.​​

Customer convenience – finds nearby repair providers and streamlines the entire claims process.​​

Competitor Price Monitoring Agent​

Energy suppliers operate in a fast-moving market where pricing changes can occur daily across multiple competitors. Manual tracking is slow, error prone, and inconsistent. The Competitor Price Monitoring AI Agent automates the acquisition, extraction, and comparison of competitor price lists — enabling realtime market visibility, accurate pricing intelligence, and faster decision making across product and commercial teams.  

It delivers a centralized, always‑up‑to‑date view of competitor pricing, shortens reaction time, reduces manual load, and supports consistent, data‑driven pricing actions — with easy scaling to new suppliers and document types.​

Real-time market insights – automatically identifies competitor price changes.

Reduced manual effort – 24/7 automated collection and analysis of competitors’ price lists.

High data accuracy – ensures consistent and accurate price comparisons.

Faster pricing decisions – enables quicker adjustments based on current market prices.​

API Agent

In large organizations, thousands of internal APIs are available — yet finding the right one for a specific use case remains time-consuming and inefficient. Trask’s AI over API Agent transforms complex API catalogs into an intelligent, searchable ecosystem powered by natural language and semantic understanding. It enables developers and analysts to instantly identify the most relevant APIs, parameters, and integration patterns.

Designed for large-scale API ecosystems (10,000+ services) in banking environments. Combines hybrid search (full-text + vector search), NLP, and LLM-based query interpretation to deliver highly relevant results within secure cloud architecture (AWS/Azure).​

Instant API discovery – find relevant APIs in seconds instead of manually browsing documentation.​

Higher reuse – increases reuse of existing services and reduces redundant development.​

Natural language search – allows users to describe needs in plain language without knowing exact API names.​​

Transparency – provides structured insight into API portfolio coverage, gaps, and overlaps.

Risk Management Agent​

Risk reporting is complex, data-intensive, and highly time-sensitive. Financial institutions regularly interpret movements in key risk metrics such as IFRS 9 ECL, LCR, VaR, SCR or ESG indicators — often through manual analysis and commentary preparation. Trask’s AI for Risk Management Agent automates the interpretation of risk model outputs, transforming structured data into clear, executive-ready insights within minutes.

Designed for enterprise-grade risk environments, leveraging existing data platforms, the agent works on structured subsets of model outputs and generates controlled, explainable interpretations aligned with banking and insurance governance standards. It explains changes in key indicators such as loss ratio, reserve development, cost efficiency, or deviations from expectations in life or non-life insurance.​

Executive-ready – automatically generates concise explanations of key risk drivers.​

Faster reaction time – reduces analysis cycles from days to hours.​

Clear breakdown – decomposes metric changes into transparent, managerial components.​

Scalable across risk – applicable to credit, liquidity, market, and ESG risk.​​

Every business is different. So is your AI journey. Get tailored recommendations from our AI delivery team.

Why Leaders Choose Trask

Long-term Partnerships
End-to-end Delivery & Ownership
Over 30 Years of Deep Industry Expertise
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