5 mistakes that reduce the positive customer experience of companies
Easy and simple path to purchase, good communication, personalization and trust. The factors that lead to your customers' satisfaction are well known today. Yet many companies struggle with unfinished customer journeys that discourage their clients from buying services and products and drive them to competitors. What mistakes are companies making in this regard? We asked our UX designer at Bell & Hurry, Tomáš Paulus.
